Placing A Purchase Order
CareAlarms.co.uk supplies to the NHS, local authorities, PCTs, schools, colleges, universities, care homes and other bodies and organisations. Our aim is to make the ordering process as fast as possible.
CareAlarms.co.uk is a division of Health and Care, which is an ISO 9001 certified business, providing peace of mind that your order is safe in our hands.
Our Quality Policy is available to view upon request.
3 Easy Ways To Order
Orders can be placed online using a debit or credit card, or you can send an official purchase order to us using one of the following methods:
1. Order By Fax
When ordering by fax, simply send your official purchase order to us. Our fax number is:
020 7720 7489
Please ensure that you provide the order on an official letterhead, official purchase order, or official document. Please also ensure that you include:
2. Order By Email
Please send an electronic copy of your invoice to the email address:
This can be sent to us as a jpg, a PDF document, a word document or any other recognised format. If you encounter any difficulties when sending your purchase order email, please call our Helpdesk on 020 7501 1016.
Please ensure that the email includes:
You can also send your purchase order by filling in the fields below and attaching your purchase order using the attachment button.
3. Order By Post
Please ensure that you send your order on an official letterhead, official purchase order, or official document. Please also ensure that you include:
Please send your order to our admin department at:
As soon as we receive your official purchase order, the Care Alarms Accounts Department will email an invoice to you which will include our payment details. We accept payment by debit or credit card, BACS transfer and by cheque.
The payment terms provided will depend upon the nature of the establishment or entity purchasing the goods, but we normally provide 30 days payment terms / credit to NHS organisations, Local Authorities and educational bodies. In all other circumstances, a pro-forma invoice will be provided by our accounts department and payment prior to dispatch will be required.
If in doubt as to the payment terms that you will be eligible for, please call our accounts team on 020 7501 1106.
We look forward to receiving your order.