Delivery Information

We know how important it is to receive delivery of your goods as quickly as possible. Every care is taken to ensure that your product reaches you in perfect condition.

We use the Royal Mail postal service, as well as UPS and DPD couriers to deliver our items. This ensures that you receive your products as quickly as possible by a trusted delivery provider.

Delivery Costs

Delivery costs are £2.95 (including VAT) for orders under £40 and FREE for orders of £40 and over. This means that if you spend £40 or more with Care Alarms your item will be delivered free of charge.

When Will Your Order Be Dispatched?

We are focused on ensuring that you receive your item as quickly as possible. 95% of orders placed before 2.00pm on our website are dispatched the same day by Royal Mail post or by courier.

If you would like up-to-the-minute delivery information about your order and delivery expectation, please contact our helpful customer care team who will be happy to help you with information about the delivery of your order. The team are available between 09:00 and 17:00, Monday to Friday (excluding Bank Holidays and Christmas).

Our customer care team can be contacted about your delivery by telephone on 020 7720 2266 (09:00 and 17:00, Monday to Friday (excluding Bank Holidays and Christmas) or by email at helpdesk@carealarms.co.uk. Alternatively, please fill in the contact form here and a member of our team will respond personally as soon as they can: